Excellent customer service is just as essential to the success of a food business as offering high-quality cuisine. Even if you have the best tasting snacks in the country, customers will not return if you are unable to make them smile and provide excellent customer service.
In Japan, the owner of a sweet potato stall did something that pleased consumers and provided them with a delectable snack. The popularity of the sweet potato stand increased due to its unique service and ability to make people smile. According to loyal customers, the tasty sweet potato snack is not the only reason they keep coming back for more.
It turns out that Ken Kun, a lovable Shiba Inu, is in charge of the sweet potato stand. Ken Kun enjoys the attention he receives from his customers, and as a result of his profession, he interacts with a large number of people and receives many head pats and belly rubs.
Since Ken Kun is a dog, he relies on the honesty of his clients to place the correct amount of money in the box in exchange for a roasted sweet potato. There is also a cute sign stating that because he is a dog, he cannot give change to clients who place more than the minimum amount in the box.
Customers adore the concept and keep coming back for more not only because of the delicious street cuisine but also because of Ken Kun’s exceptional customer service. Ken Kun also recognizes the significance of maintaining a healthy work-life balance, which is why he enjoys going on walks with his owner on his days off.
Ken Kun is performing admirably as a retail manager. He is diligent and adorable, and he does an excellent job at drawing customers simply by being himself.
Good job, Ken Kun!
Source: Zoo Land